Terms of service

General

Accolée operates this website and provides products and services subject to these Terms of Service. We reserve the right to update or modify these terms at any time without prior notice.

Ordering

When you place an order, you confirm that all information you provide is accurate and complete. We reserve the right to refuse or cancel any order for reasons including but not limited to product availability, errors in pricing or product description.

Prices and Payment

All prices are listed in Euros (€) and include VAT unless otherwise stated. Payment must be made in full before we ship your order. We accept the payment methods displayed on our website.

Shipping and Delivery

We usually process and ship orders within 1-2 business days. Delivery times depend on your location and chosen shipping method. Risk passes to you once the product is handed over to the shipping company.

Returns and Refunds

You have the right to return products within 14 days of receipt. Please refer to our Return & Refund Policy for detailed instructions. Some products are excluded from returns, such as personalized items.

Intellectual Property

All content on this website including text, images, logos, and designs are the property of Accolée or its licensors. Unauthorized use or reproduction is prohibited.

Limitation of Liability

Accolée is not liable for any indirect, incidental, or consequential damages arising from the use of our products or website. Our maximum liability is limited to the purchase price of the product.